Compliance

At Phoenix Manufacturing, our commitment to social compliance, responsible sourcing, and environmental sustainability is paramount. We prioritize minimizing our ecological footprint by adhering to regulations and implementing impactful sustainable practices.

This dedication, combined with meeting regulatory standards and ensuring the consistent quality of our 925 sterling silver jewelry, has established Phoenix Manufacturing as a trusted and reliable choice for numerous jewelry businesses worldwide.

Our Social Policy In A Nutshell

Our company’s core values revolve around practicing responsible business ethics and maintaining exceptional working standards. To uphold these principles, we actively participate in regular audits conducted by Sedex & AMFORI BSCI, ensuring that our factory is up-to-date with the industry’s best practices and is engaged towards:

  • Competitive Wages with yearly bonuses & standard increments
  • Use of child labor is strictly prohibited
  • Safe & healthy working environment for our employees
  • No form of discrimination
  • Free choice of employment
  • Managing the environmental impact of our jewelry
  • Adhere to international labor standards
  • Lowering carbon emissions
  • Adapted optimal techniques to minimize wastage of renewable and nonrenewable resources

Head over to Sedex.com & AMFORI.org to learn more about our social compliances.

Product Compliance

At Phoenix Manufacturing, we understand the importance of meeting regulatory standards and guaranteeing the quality and authenticity of our jewelry. Our commitment to product compliance ensures that our 925-sterling silver jewelry, not only meets legal requirements but also exceeds customer expectations.

Here are certain key aspects we prioritize while manufacturing our 925-sterling silver jewelry:

  • We source high-quality 925 sterling silver, tested for purity and compliance.
  • Our 925-sterling silver jewelry is nickel, lead, and cadmium-free ensuring customer safety.
  • Each piece undergoes rigorous checks for craftsmanship and durability.
  • Our jewelry is appropriately hallmarked for authenticity and compliance.
  • We comply with relevant regulations and industry guidelines for safety and ethical values.
  • Our products undergo thorough testing with Intertek, a leading global testing and certification company to confirm the highest quality and compliance standards.

We aim to deliver flawless, safe, high-quality, and reasonably priced jewelry that your customers can sell with confidence, knowing that it meets the highest standards of compliance and quality.

Annual Report 2023 (published July 2024)

For a comprehensive overview of our corporate social responsibility initiatives, please refer to our previous year’s Annual Report on Responsible Business Practices. The report can be accessed here.

More About Our Factory Compliances

As we strive to work in accordance with a strict compliance framework, the document in the link below summarizes our key policies that focus on:

  • Responsible Jewellery Council (RJC): Adherence to RJC’s code for ethical sourcing, human rights, and environmental practices
  • Know Your Customer (KYC): Procedures to identify and verify customers and suppliers, mitigating money laundering and financing terrorism risks
  • Anti-Human Trafficking: Prohibition of forced and child labor throughout operations and supply chain
  • Employee grievances Policy: Protect the rights of employees to raise grievances or report concerns without fear of retaliation
  • External Grievance Policy and Procedure: ensure ethical business practices through transparent reporting, investigation, and resolution processes, upholding integrity and protecting whistleblowers. Click here to learn more.
  • Human Rights: Respect for human rights in the workplace and supply chain
  • Supply Chain Policy: Responsible sourcing, avoiding conflict minerals, and conducting due diligence within the supply chain
  • Anti-Corruption: Strict prohibition of bribery and corruption in all business dealings
  • Employment and Labor Management: Upholding fair labor practices, complying with international standards and local labor laws (wages, hours, discrimination, association rights, safety)
  • AML/CFT: KYC program identifies and mitigates money laundering and financing terrorism risks
  • Safety, Health, Environment & Energy: Prioritization of safe and healthy work environments while promoting responsible energy use
  • OECD Due Diligence: Following OECD Due Diligence Guidance for Conflict-Affected Areas to ensure responsible mineral sourcing

Overall, the policies mentioned above demonstrate a commitment to ethical and sustainable business practices. Click here to learn more.